Privacy Policy

1. Introduction and Scope

8k866 ("we," "us," "our," or the "Platform") is a PAGCOR-licensed online gaming operator providing casino, sports betting, sabong, bingo, and related gaming services to players in the Republic of the Philippines. We are committed to protecting the privacy and personal data of all individuals who interact with our Platform, whether as registered players, visitors to our website, or users of our mobile gaming interface.

This Privacy Policy describes how 8k866 collects, processes, stores, shares, and protects your personal information in accordance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (the "DPA"), its Implementing Rules and Regulations (IRR), and all related issuances from the National Privacy Commission (NPC) of the Philippines.

This Policy applies to all personal data collected through the 8k866 website, mobile platform, customer support channels, payment processing systems, and any other service through which 8k866 interacts with users. By registering an account or continuing to use the Platform, you consent to the collection and processing of your personal data as described in this Policy.

2. Information We Collect

2.1 Information You Provide Directly

When you register an account with 8k866, we collect the following personal information:

• Identity Information: Full legal name, date of birth, gender, and nationality
• Contact Information: Email address, Philippine mobile number, and residential address (barangay, city or municipality, province)
• Government-Issued Identification: Passport number, Driver's License number, PhilSys ID number, or other valid government-issued ID details submitted for KYC verification
• Financial Information: GCash mobile number, Maya account details, bank account name and number (for verification purposes), and transaction history on the Platform
• Account Credentials: Username and encrypted password (passwords are never stored in plain text)
• Selfie and Biometric Likeness: Photograph submitted for identity verification, compared against submitted ID documents

2.2 Information Collected Automatically

When you access or use the 8k866 Platform, we automatically collect certain technical and behavioral data, including:

• Device Information: Device type, operating system version, browser type and version, screen resolution, and unique device identifiers
• Network Information: IP address, internet service provider (ISP), and approximate geographic location based on IP geolocation
• Usage Data: Pages visited, games played, session duration, betting history, deposit and withdrawal records, and feature interaction logs
• Cookie Data: Session cookies, preference cookies, and analytics cookies as described in Section 5 of this Policy

2.3 Information from Third Parties

8k866 may receive additional personal data about you from the following third-party sources:

• Payment processors (GCash, Maya, BPI, BDO, Metrobank) for transaction verification and fraud prevention
• Identity verification service providers for automated KYC processing
• PAGCOR and other regulatory authorities, in connection with compliance obligations
• Anti-fraud and anti-money laundering (AML) monitoring services

3. How We Use Your Information

8k866 processes your personal data on the basis of the following lawful grounds under the Data Privacy Act of 2012: (a) your consent, provided at account registration; (b) the performance of a contract between you and 8k866; (c) compliance with legal obligations imposed by PAGCOR and Philippine law; and (d) our legitimate interests in operating a secure, compliant, and responsible gaming platform.

We use your personal data for the following purposes:

• Creating and managing your 8k866 account
• Verifying your identity and age (21+ requirement) in compliance with PAGCOR regulations
• Processing deposits and withdrawals through your registered payment methods
• Detecting, investigating, and preventing fraud, money laundering, and other illegal activity
• Complying with PAGCOR reporting obligations, AML laws, and NPC data privacy requirements
• Providing customer support and responding to your inquiries
• Sending transactional communications — account confirmations, withdrawal notifications, security alerts
• Sending promotional communications about bonuses and offers (with your consent; you may opt out at any time)
• Administering responsible gaming tools — deposit limits, self-exclusion, cooling-off periods
• Analyzing usage patterns to improve the Platform's performance and user experience
• Enforcing our Terms and Conditions and resolving disputes

4. Disclosure to Third Parties

8k866 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We disclose your personal information only in the following limited circumstances:

4.1 Regulatory Authorities

We are legally required to share certain user data with the Philippine Amusement and Gaming Corporation (PAGCOR), the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other government bodies as mandated by Philippine law. This includes reporting suspicious transactions, providing player identity records upon lawful request, and submitting compliance reports.

4.2 Service Providers and Processors

8k866 engages carefully vetted third-party service providers who process personal data on our behalf, strictly for the purposes we specify. These include payment processors, KYC verification providers, cloud infrastructure providers, cybersecurity firms, and customer support platform vendors. All third-party processors are contractually bound to handle your data in accordance with the DPA and this Privacy Policy.

4.3 Legal Requirements and Safety

We may disclose your personal data if we believe in good faith that such disclosure is necessary to: (a) comply with a legal obligation, court order, or government request; (b) protect the rights, property, or safety of 8k866, its users, or the public; or (c) investigate and prevent fraud, security incidents, or violations of our Terms and Conditions.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of the assets of 8k866, your personal data may be transferred to the acquiring entity as part of the transaction. We will notify affected users prior to any such transfer and ensure the receiving party agrees to be bound by data protection obligations equivalent to those in this Policy.

5. Cookies and Tracking Technologies

8k866 uses cookies and similar tracking technologies to operate the Platform effectively, remember your preferences, and analyze how users interact with our services. The types of cookies we use are:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies that keep you logged in during your visit. They cannot be disabled without disrupting Platform functionality.
• Functional Cookies: Remember your preferences such as language settings, game display options, and responsible gaming limit configurations.
• Analytics Cookies: Help us understand how users navigate the Platform so we can identify performance issues and improve the user experience. Analytics data is aggregated and anonymized where possible.
• Security Cookies: Used for fraud detection, device fingerprinting, and identifying unusual account activity.

You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may impair the functionality of the 8k866 Platform. By continuing to use the Platform after being notified of our cookie practices, you consent to the placement of cookies as described above.

6. Data Retention

8k866 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and PAGCOR regulations. Specifically:

• Account and Identity Data: Retained for a minimum of five (5) years after account closure, in compliance with AMLC record-keeping requirements
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction
• Customer Support Records: Retained for three (3) years from the date of the last interaction
• Marketing Consent Records: Retained for the duration of your account and for three (3) years after account closure or consent withdrawal
• Security and Fraud Logs: Retained for up to seven (7) years where relevant to ongoing investigations or legal proceedings

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with NPC guidelines on data disposal.

7. Data Security

8k866 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• TLS 1.3 encryption for all data transmitted between your device and the 8k866 Platform
• AES-256 encryption for sensitive data stored in our databases
• Bcrypt hashing for all account passwords — plain-text passwords are never stored
• Multi-factor authentication (SMS OTP) for account login and high-value withdrawal requests
• Device fingerprinting and behavioral analytics for real-time fraud detection
• Regular penetration testing and security audits by independent third-party firms
• Role-based access controls limiting employee access to personal data on a need-to-know basis
• 24/7 security monitoring and incident response capabilities

Despite our best efforts, no data transmission over the internet or electronic storage system is completely secure. If you become aware of any unauthorized access to your 8k866 account, please notify us immediately at [email protected] so we can take prompt action to secure your account.

8. Your Rights Under Philippine Law

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 8k866:

• Right to be Informed: You have the right to know whether your personal data is being processed, and to receive information about the purposes, scope, and manner of processing
• Right of Access: You may request a copy of the personal data we hold about you, including your transaction history and account records
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data in your account
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time
• Right to Data Portability: You may request your personal data in a structured, commonly used, machine-readable format
• Right to Lodge a Complaint: You may file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated

To exercise any of these rights, please submit a written request to our Data Privacy Officer at [email protected]. We will acknowledge your request within three (3) business days and fulfill it within thirty (30) calendar days, unless an extension is warranted by the complexity of the request.

9. Protection of Minors

The 8k866 Platform is strictly intended for individuals who are twenty-one (21) years of age or older, as required by PAGCOR and Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that a user under the age of 21 has registered an account or provided personal information to 8k866, we will immediately suspend the account, delete all associated personal data, and reverse any transactions processed through the account. If you are a parent or guardian and believe your child has provided personal data to 8k866, please contact us immediately at [email protected].

10. Changes to This Policy

8k866 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or business operations. When we make material changes to this Policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or in-platform notification.

Your continued use of the 8k866 Platform following publication of any revised Privacy Policy constitutes your acknowledgment and acceptance of the updated terms. We encourage you to review this page periodically to remain informed about how we protect your personal data.

11. Contact Our Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 8k866, please contact our designated Data Privacy Officer:

Data Privacy Officer — 8k866
Email: [email protected]
Live Chat: Available 24/7 through the 8k866 website
Response Time: Within 3 business days for all privacy-related inquiries

For unresolved complaints, you may also contact the National Privacy Commission of the Philippines through their official government channels. 8k866 fully supports the NPC's mandate to protect the data privacy rights of all Filipino citizens and residents.

By using the 8k866 Platform, you confirm that you have read, understood, and agreed to this Privacy Policy and consent to the collection and processing of your personal data as described herein.